China Post is the official postal service of mainland China, offering vast domestic and international mail, parcel, EMS, and logistics services. Track packages easily.

Back to couriers list

China Post: Track Your Shipment Globally with Ease

China Post is the official postal service of mainland China, offering vast domestic and international mail, parcel, EMS, and logistics services. Track packages easily.

Meet China Post: Your Link to and from China

China Post stands as the official postal cornerstone of the People's Republic of China. Handling billions of mail items and parcels annually, it's a critical player in both domestic deliveries within China and international shipping connecting the country to the rest of the world. Whether you're receiving online shopping hauls, sending documents, or managing business logistics, understanding China Post is key.

Keeping tabs on your shipment's journey can sometimes feel complex, but it doesn't have to be. With tools like 4Trackit.com, you get access to real-time delivery updates for your China Post packages. Our universal tracking system simplifies the process, consolidating information from China Post and its delivery partners worldwide.

Ready to see where your package is? Track your China Post shipment now.

How to Track Your China Post Shipment

Tracking your China Post package is straightforward. Here’s how you can follow your shipment's progress from sender to doorstep.

Where to Find Your China Post Tracking Number

Your China Post tracking number is the unique code assigned to your shipment. You can typically find it:

  • On your shipping receipt (if you sent the package).
  • In the shipping confirmation email sent by the sender or online marketplace (like AliExpress, eBay, Wish, etc.).
  • Within your order details on the e-commerce platform where you made the purchase.

China Post tracking numbers usually follow specific formats. Common ones include:

  • Registered Mail: 13 characters starting with 'R' and ending with 'CN' (e.g., RA123456789CN).
  • EMS (Express Mail Service): 13 characters starting with 'E' and ending with 'CN' (e.g., EE123456789CN).
  • ePacket: 13 characters often starting with 'L' (sometimes other letters like 'A' or 'V') and ending with 'CN' (e.g., LK123456789CN).
  • Ordinary Small Packet Plus (often untracked or partially tracked outside China): Can have various formats, sometimes purely numeric or starting with 'U'.

Step-by-Step Guide Using 4Trackit.com

Using 4Trackit.com for your China Post tracking is simple:

  1. Locate your tracking number: Find the unique code provided by the sender or marketplace.
  2. Visit 4Trackit.com: Open our website in your browser.
  3. Enter the tracking number: Type or paste your complete China Post tracking number into the tracking field on our homepage or the dedicated China Post page.
  4. Click 'Track': Hit the track button and let our system gather the latest updates.
  5. View Results: See the detailed journey of your package, including current status and location history, often translated into your language.

4Trackit automatically detects the courier, so even if your package is handed over to your local postal service, we'll continue tracking it.

Common Tracking Statuses Explained

As your package travels, its status updates. Here are some common China Post tracking statuses you might encounter:

  • Acceptance / Collection: China Post has received the package from the sender.
  • Opening / Item Presented to Customs: The package has arrived in the destination country and is being reviewed by customs authorities.
  • Departure from Outward Office of Exchange / Despatch from Sorting Center: The package has left a Chinese sorting facility and is on its way internationally.
  • Arrival at Destination / Arrival at Inward Office of Exchange: The package has arrived in the destination country's postal system.
  • Released from Customs: Customs processing is complete.
  • Arrival at Delivery Office: The package has reached the local post office responsible for final delivery.
  • Out for Delivery: The package is on the delivery truck heading to your address.
  • Delivered: The package has been successfully delivered.
  • Attempted Delivery: The carrier tried to deliver the package but was unsuccessful (e.g., no one home). They might leave a notice or attempt delivery again.
  • Return to Sender: The package could not be delivered and is being sent back to the original sender.

China Post Company Overview

China Post Group Corporation, commonly known as China Post, is the state-owned enterprise operating the official postal service of mainland China. Its roots trace back to the establishment of the State Post Bureau in 1949, evolving over decades into the modern corporation it is today.

Headquartered in Beijing, China Post boasts an extensive network covering virtually every corner of China, from major cities to remote rural areas. Internationally, it collaborates with postal services worldwide through the Universal Postal Union (UPU), enabling global mail and parcel delivery.

China Post offers a comprehensive range of services, including:

  • Postal Services: Standard letters, postcards, printed matter.
  • Parcel Services: Domestic and international parcel delivery (Surface, SAL, Air).
  • Express Mail Service (EMS): Faster, tracked international and domestic shipping.
  • Logistics: Supply chain solutions, warehousing, freight forwarding (China Post Logistics).
  • E-commerce Solutions: Services like ePacket (EUB) tailored for online sellers.
  • Financial Services: Postal Savings Bank of China offers banking and remittance services.

China Post Contact Information

If you need to contact China Post directly, here are the primary channels:

  • Customer Service Hotline (within China): 11185
  • Customer Service Hotline (from outside China): +86 10 11185 (may require navigating Chinese language prompts)
  • Official Website (English): http://english.chinapost.com.cn/
  • Official Tracking Portal (English): http://yjcx.chinapost.com.cn/qps/english
  • Social Media: China Post often utilizes platforms like WeChat within China for customer interaction. Direct international support via typical social media (Facebook, Twitter) is limited.

Note: For issues with a specific package (especially international ones), it's often more effective to contact the sender first, or the local postal service in your country once the package has arrived there.

Shipping Services Offered by China Post

China Post provides a wide array of shipping options catering to different needs, speeds, and budgets:

  • Domestic Services: Includes ordinary mail, registered mail, parcel post, and domestic EMS within mainland China.
  • International Mail & Parcels:
    • Surface Mail/Parcel: The most economical but slowest option (sea or land transport). Tracking is often limited.
    • SAL (Surface Air Lifted): A mid-speed option where mail travels by surface within origin/destination countries but by air between them. Faster than surface, cheaper than airmail.
    • Air Mail/Parcel: Standard international air transport. Faster than Surface/SAL but more expensive. Usually tracked.
  • China Post EMS (Express Mail Service): The premium express service for faster international and domestic delivery with detailed tracking and higher reliability.
  • EUB / ePacket: A popular, cost-effective service designed for e-commerce merchants shipping lightweight goods (up to 2kg) from China and Hong Kong. Offers end-to-end tracking to many destination countries. It's generally faster than standard Air Mail.
  • China Post Logistics (CNPL): Handles larger freight shipments, warehousing, and supply chain management solutions for businesses.

The best service depends on your package size/weight, budget, required speed, and tracking needs.

Delivery Time & Tracking Updates

Understanding delivery times and tracking frequency helps manage expectations.

Estimated Delivery Times

Delivery times for China Post shipments vary significantly based on the service used, destination country, customs processing, and other factors (like holidays or weather). Here are general estimates:

  • ePacket (EUB): 7-20 business days (can be faster to some countries, slower to others).
  • China Post Registered Air Mail/Parcel: 2-5 weeks.
  • SAL: 4-8 weeks.
  • Surface Mail/Parcel: 1-3 months (or even longer).
  • EMS: 5-10 business days (priority handling).

Important: These are just estimates. Delays can occur, especially during peak seasons or due to customs procedures in the destination country.

When to Expect Tracking Updates

China Post tracking updates typically occur at key transit points:

  • When the package is accepted by China Post.
  • When it's processed at the origin sorting facility.
  • When it departs China (leaves the outward office of exchange).
  • When it arrives in the destination country.
  • When it's presented to and released from customs.
  • When it reaches the local delivery office.
  • When it's out for delivery and finally delivered.

There can be gaps between scans, especially during international transit (e.g., while on a plane or ship). Don't be alarmed if your tracking doesn't update for several days, particularly between leaving China and arriving in your country.

What to Do If Tracking Is Delayed

If your track China Post package status hasn't updated for an unusually long time:

  1. Be Patient: Check the estimated delivery timeframe for your service. International shipping takes time.
  2. Use 4Trackit.com: Our tool checks both China Post and local carrier systems, potentially revealing updates China Post's site might miss.
  3. Contact the Seller/Sender: They initiated the shipment and can launch an inquiry with China Post if necessary. This is often the most effective first step.
  4. Contact Local Post: Once tracking shows the package arrived in your country, your local postal service is responsible. Contact them if there are delays after customs clearance.
  5. Wait Longer: Sometimes delays resolve themselves. Only consider a package lost after exceeding the estimated delivery time by a significant margin (e.g., several weeks).

Common Issues and FAQs about Tracking

Here are answers to some frequent questions regarding China Post tracking.

Tracking Number Not Working

If your China Post tracking number isn't showing any results:

  • Wait a Bit: It can take 24-72 hours (sometimes longer) after shipping for the tracking number to become active in the system.
  • Check for Typos: Ensure you've entered the number correctly, paying attention to letters vs. numbers (e.g., 'O' vs '0').
  • Verify the Carrier: Confirm the package was actually sent via China Post. The sender might have used a different courier. 4Trackit can often auto-detect this if you enter the number.
  • Untracked Service: Some very cheap shipping options (like China Post Ordinary Small Packet Plus) offer no tracking or only track within China.

Meaning of Common Statuses like 'In Transit', 'Out for Delivery'

  • In Transit: This is a general status indicating your package is moving through the network between scanning points. It could be at a sorting center, on a truck, plane, or ship.
  • Out for Delivery: Your package has left the local delivery office and is on its way to your address today.
  • Held at Customs: The package is currently undergoing inspection by the customs authorities in the destination country. This is standard procedure. Delays here can vary.
  • Attempted Delivery: The carrier tried to deliver the package but couldn't (e.g., no one was home, business closed, access issue). Check for a notice or contact the local carrier.

How to Change Delivery Address

Changing the delivery address for a China Post shipment already in transit is very difficult, often impossible, especially for international shipments.

  • Contact the Sender Immediately: If the package hasn't left China, the sender *might* be able to request an intercept or change, but this is not guaranteed.
  • Contact Local Carrier (After Arrival): Once the package is in your country, you *might* be able to arrange redelivery to a different address or pickup at the post office through your local postal service's options (like USPS Package Intercept, Royal Mail Redirection, etc.), but this depends entirely on their policies and capabilities.
  • Best Practice: Always double-check your shipping address before completing an order.

Track China Post with Confidence Using 4Trackit

Navigating international shipping doesn't need to be stressful. China Post connects China to the world, and 4Trackit.com connects you to your package's journey.

By using 4Trackit for your China Post tracking, you benefit from:

  • Simplicity: One search bar for all your tracking needs.
  • Comprehensive Updates: We pull data from China Post and global delivery partners.
  • Real-Time Information: Get the latest status as soon as it's available.
  • Multi-Carrier Support: Track packages from hundreds of carriers worldwide, not just China Post.

Stop guessing where your package is. Experience hassle-free tracking today.

Visit 4Trackit.com and enter your tracking number to get started!

FAQs about China Post Shipping

How long does China Post usually take to deliver internationally?

Delivery times vary greatly by service. ePacket typically takes 7-20 business days, Registered Air Mail takes 2-5 weeks, SAL Mail 4-8 weeks, and Surface Mail 1-3 months. EMS is faster, around 5-10 business days. These are estimates and can be affected by customs, destination, and other factors.

Is China Post tracking accurate and reliable?

For registered services like Registered Mail, ePacket, and EMS, China Post tracking is generally reliable within China and provides updates until handover to the destination country's postal service. Tracking reliability then depends on the local carrier. Basic services like Ordinary Small Packet Plus may have limited or no tracking outside China. Use 4Trackit.com to get combined updates from both China Post and the local carrier for the best visibility.

What is China Post ePacket (EUB)?

ePacket (also known as EUB or Eyoubao) is a popular shipping service offered by China Post, designed specifically for e-commerce merchants shipping lightweight items (under 2kg) internationally. It's faster than standard Air Mail and offers end-to-end tracking to dozens of countries, making it a preferred choice for sites like AliExpress, eBay, and Wish.

What does 'Origin Post is Preparing Shipment' or 'Item is Ready for Ship' mean?

These statuses usually mean that the electronic shipping information has been received by China Post from the sender, but the physical package has not yet been scanned into the China Post network or hasn't reached the main export facility. It indicates the shipping process has started, but the item isn't fully in transit yet.

Can I track a China Post package without a tracking number?

No, unfortunately, you cannot track a China Post package without the unique China Post tracking number. This number is essential for identifying and locating the shipment within the postal system. If you don't have it, you must contact the sender or check your order confirmation.

What should I do if my China Post package seems lost?

If your package hasn't arrived well past the estimated delivery time and tracking hasn't updated for a long period (e.g., 30-60+ days depending on service), first contact the sender. They can initiate an official investigation or trace request with China Post. If you purchased from a marketplace, check their buyer protection policies for refund or reshipment options.

Who delivers China Post packages in my country?

Once a China Post package arrives in the destination country, it is typically handed over to the national postal service for final delivery. Examples include USPS in the United States, Canada Post in Canada, Royal Mail in the UK, Australia Post in Australia, Deutsche Post in Germany, La Poste in France, etc. EMS packages might sometimes be handled by local EMS partners or courier divisions.